Customer Care
At TanaRiri Overseas LLP, your satisfaction is our priority. Our dedicated support team is here to assist you at every step — from choosing the perfect brass thali to tracking your international shipment.
Call Us
+91 97550 40030
+91 96444 03330
Direct line to our team
Email Us
tanaririllp@gmail.com
Reply within 24 hours
Support Hours
Mon–Sat
10:00 AM – 6:00 PM IST
Closed on Sundays & National Holidays
How We Help You
Product Guidance
Not sure which brass kalash to buy? We’ll help.
Order Tracking
Real-time updates via SMS & email.
Shipping Support
International? We handle customs.
Gifting & Customization
Personalized engraving available.
Frequently Asked Questions
How do I track my order?
You’ll receive a tracking link via email & SMS within 24 hours of dispatch. Track on DTDC, Blue Dart, or DHL.
Can I change my delivery address?
Yes, within 12 hours of placing the order. Email us at support@tanariri.com.
Are brass utensils safe for cooking?
100% safe. Our brass is food-grade, lead-free, and used for centuries in Indian kitchens.
How to clean ceramic crockery?
Microwave & dishwasher safe. Use mild soap. Avoid abrasive scrubbers.
Do you ship internationally?
Yes! We ship to USA, UK, UAE, Canada, Germany, Australia & more. Delivery in 7–15 days.
Can I return a customized item?
No, customized or engraved items are non-returnable. Standard items: 15-day return.
Is gift wrapping available?
Yes! Add gift wrap + message at checkout for ₹99. Premium box included.
Are products GST included?
Yes, all prices are GST inclusive. Invoice provided with every order.
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